Enablement Evolved
The #1 Podcast for Sales and Revenue enablement professionals. Each week our host Kieran Smith brings you an interview with an expert and thought leader from the world of sales and revenue enablement.
Enablement Evolved
Enablement Evolved - Eric Kingsbury - Retain Solutions
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Kieran Smith
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Episode 17
This week Kieran is joined by Eric Kingsbury of Retain Solutions. In this episode we discuss a topic which isn't discussed enough withing the enablement community and that is Customer Success Enablement. Eric tells us why most CS orgs are broken and what metrics CS should really be focussing on.
